Holiday Break Update 2021

  • Friday, 19th November, 2021
  • 12:27pm

Another year is coming to an end and what a year it has been. With COVID-19 and the impact it has brought to many of us, we’re pleased to have been able to help you and your business through difficult times. We look forward to supporting you in 2022, and hope your business achieves success in the new year.

On behalf of the team at ThreePoint, Sentence Case and Freshfields Design (our approved collaborators) we wish you and your family a wonderful and safe Christmas and a happy New Year.

Received a strange “disk full” email notification recently?

An email is being circulated to our customers which looks as if it has come from cPanel. cPanel is our web hosting platform. While our servers send you notifications when your disk space is full, this particular notification is spam. A link in these emails wants to gain access to your web hosting account by having you log in.

When you receive any notifications about your website, please check the email address the email was sent from. It should always be sent from “3point.nz” or “threepoint.nz”. If it is anything different, it has not been sent by us and you must delete this email immediately.

If you receive any emails of this nature in future, be sure to contact us first so that we can let you know if they are legitimate emails. We are always here to provide you with advice.

When are we closed?

This year we will be closed between Tuesday, 21 December 2021 and Monday, 17 January 2022.

During this period we will be providing web hosting support only. To ensure we can help you, please open a ticket by sending us an email at support@threepoint.nz. Our responses may be delayed during this time. However, urgent tickets will be looked at immediately.

Updates to your website

If you would like us to update your site with Christmas hours or any temporary closure messages, please be sure to email them in before Friday, 17 December to support@threepoint.nz. Christmas updates to your website can be completed for as little as $60 + GST. If we manage your Google My Business profile we will ensure your closure dates are updated there as well.

If you have any questions or would like to discuss any services you need be sure to contact us. For now, have a fantastic break and we will see you in the New Year.

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ThreePoint

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