Earlier in the month, an email was sent to you about applying maintenance on our server and increasing performance by shifting to a new home. This was completed successfully on Sunday 18 February at 2am.
After the move we have been noticing an issue with the network where on occassion there has been loss of services. Generally not noticeable to all, though we are aware and as a result we are currently working with our providers to find out what has happened and work toward a resolution. To proceed with the investigation we will be rebooting the server tonight, Tuesday 20 February at 9pm. The server will be down for up to 5 minutes.
If you have any questions or concerns regarding the reboot, please send us a support ticket by emailing us at support@threepoint.nz.
Kind regards,
The ThreePoint team
